Mobilize your business.
TextServ offers a set of innovative products for connecting your business to your customers using Text Messaging.
Leverage your investment in traditional media advertising into direct interactions with customers. Track in real time which campaigns, media types, locations and artwork are proving most successful. More »
Solicit real time feedback from your customers. Reinforce and reward internal employee training and quality initiatives by providing an external feedback loop. More »
Respond to your customers with rich HTML emails. »
Respond with rich email responses.
TextServ allows you to request a customer's email address as part of the texting process. Using this TextServ can send an automatic rich HTML or plain text email response to a customer with detailed product information, surveys, you decide! The TextServ platform will automatically handle the complexities of HTML emails by resolving relative links, inlining CSS, and adding attachments - ensuring consistent high quality results. In addition you will be able to track the conversion of those emails into sales right on the TextServ platform where you can track how many email views and link clicks are generated.
Monitor in Real Time with our sophisticated dashboard. »
Visualize your sucesss in real time.
All TextServ products feature sophisticated real time dashboards. View response trends, get detailed statistics, drill down to get more specific information. Find out where your customers are from using our drill down worldwide geo-location mapping.
Up to five years of your historical data is available for comparison and review, allowing you to measure ongoing success rates and fine tune your efforts.
Continuously market to your connected customers. »
Market to your customers on an ongoing basis
You have built a customer list through your mobile marketing initiatives. Now reach out to that customer base again and again using Text Messaging and/or Rich HTML Email campaigns. TextServ makes it easy to build a campaign distribution list from the customer contacts you have collected and allows you to effectively reconnect with those customers on an ongoing basis.
Advertising
Our flagship Advertising product is unlocking the power of traditional media advertising by allowing companies to connect directly with their customers right from their magazine, newspaper, billboard, radio or television ad. Transforming a passive impression based medium into an interactive consumer experience.
In addition advertisers for the first time have the ability to track in real time which media types, locations and formats are getting the most customer responses, allowing them to continuously fine tune their media spend and target their advertising more effectively More »
Conferences
TextServ's Conference platform enables companies to reach out to conference participants, deliver product information and track participant interest. Engage your customers during the conference and when the conference ends, continuously market to them and close the deal. Conferences are a significant investment for your company, are you getting your monies worth? Track relative performance of all the conferences you have attended allowing you to fine tune future conference investment. More »
Quality & Service
TextServ's new Quality & Service platform allows companies to solicit feedback from their customers using text messaging. A significant improvement over existing methods of soliciting feedback, the TextServ platform makes it easy for a customer to send feedback right at the point of sale. It greatly improves the probability of receiving feedback and makes it avaliable to management in real time. In addition a powerful natural language processing engine automatically determines the underlying sentiment and meaning of feedback, allowing companies to see at a glance how customers feel about their products and services. More »